Privacy Policy

We may collect basic contact information such as your name, phone number, email address, service interest, preferred appointment time, and message details when you request a consultation or interact with Mia, our AI receptionist.

Please do not submit sensitive medical information through the website or AI receptionist. Medical questions and treatment-specific concerns should be discussed directly with the clinic team or a licensed healthcare professional.

We use submitted information to respond to inquiries, help coordinate consultation requests, answer basic service questions, and follow up with prospective or current clients.

We do not sell personal information. Information may be shared with trusted service providers only as needed to operate the website, communication systems, scheduling workflows, or AI-assisted intake tools.

Mia is an AI receptionist designed to answer basic front-desk questions and collect limited contact information for follow-up. Mia does not provide medical advice, diagnose conditions, determine eligibility, recommend treatments, or discuss dosages.

Conversations with Mia may be processed by technology providers that support voice, transcription, and intake automation. By using Mia, you consent to basic conversation data being processed for follow-up and service improvement.

We use reasonable administrative, technical, and organizational safeguards to protect information submitted through the website. However, no online transmission or storage system can be guaranteed to be completely secure.

You may request that we update, correct, or remove contact information you previously submitted by contacting the clinic directly at (786) 985-0085.

If you provide your mobile phone number and consent to receive SMS messages from The Wellness Room Anti-Aging & Med Clinic, we may send text messages about your inquiry, appointment scheduling, appointment confirmations, appointment reminders, and care-related follow-up. Message frequency varies. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly at (786) 985-0085.

Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

The Wellness Room Anti-Aging & Med Clinic is located at 14680 SW 8th St, Suite 211, Miami, FL 33184. Phone: (786) 985-0085.